top of page

Refund Policy 

At Flash First Media, we are committed to delivering high-quality digital marketing and web development services. We value our clients and strive to ensure satisfaction. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled. By engaging our services, you agree to the terms of this policy.

1. Refund Policy

Service-Based Refunds

  • Refunds for services rendered are not typically offered due to the time, effort, and resources involved in project execution.

  • If a project is canceled before work begins, a refund may be issued minus any administrative or setup fees.

  • For ongoing services like SEO or digital marketing, payments for the current billing cycle are non-refundable, but future payments can be halted upon cancellation.

Milestone-Based Refunds

  • If your project is divided into milestones, refunds for incomplete milestones may be considered if the work has not yet commenced.

Situations Eligible for Refunds

  • If Flash First Media fails to deliver agreed-upon services as outlined in the contract, you may request a refund for the specific undelivered portion of the work.

  • Any approved refunds will be processed within 14 business days.

2. Cancellation Policy

Project Cancellations

  • Clients may cancel their project at any time by providing written notice to Flash First Media.

  • If a project is canceled after work has begun, the client will be responsible for payment for all completed work and any non-refundable costs incurred up to the cancellation date.

Ongoing Services

  • For ongoing services like SEO, PPC, or content marketing, clients must provide a written cancellation notice at least 14 days before the next billing cycle to avoid being charged for the following month.

3. Non-Refundable Items

  • Setup fees, administrative fees, and deposits for custom work are non-refundable.

  • Any third-party tools, licenses, or subscriptions purchased on behalf of the client are non-refundable and will remain the client’s responsibility.

4. Force Majeure

Refunds or cancellations may not be applicable if delays or failures in service delivery are caused by events outside of Flash First Media’s control, including but not limited to natural disasters, government actions, or internet outages.

5. How to Request a Refund or Cancellation

  • To initiate a refund or cancellation, email us at [Insert Contact Email] with your project details, reason for cancellation or refund, and any supporting documentation.

  • Our team will review your request and provide a resolution within 7 business days.

6. Changes to This Policy

Flash First Media reserves the right to update or modify this Refund and Cancellation Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Refund and Cancellation Policy or need assistance, please reach out to us:

Flash First Media
Email: [Flashfirstmedia@hotmail.com]
Phone: [‪(754) 800-4310‬]
Address: [1314 e Las Olas blvd #2367 Fort Lauderdale Fl 33301]

bottom of page